
sleep store
ABOUT SLEEP STORE
The Sleep Store is a pure play e-commerce business that concentrates on providing the best products and advice regarding infant sleep. Founded with his wife Louise Tanguay, the business was launched in early 2006 and has become the ‘go-to’ resource for parents who want to get their newborns, infants or toddlers sleeping well.
Sleep Store won the Retailers Association Top Shop award for best online retailer in 2010. Deloitte Winner – retail.
Deloitte Asia Pacific technology Fast 500. In 2012 the Sleep Store one the Australian My Child Best Online Retailer. They also won the Oh Baby Best Online Retailer in 2011 and 2012. Very impressive for a start-up business.
challenges
- Simplified Inventory Management
- Style/colour/option/size/fit requirements
- Accurate forecasting
- Product management
- Detailed Product Information
- Email marketing
- Catalogues and Promotions
- 360 degree visibility of the business
- B2B capability
- Multiple eStores
- and more
Solutions
- The Sleep Store implemented JBiz Wholesale Distribution for Inventory Management
- They also implemented 2 JBiz Enterprise eStores
e-commerce PLATFORM
RETAIL
WHOLESALE
Result
- 340% sales growth in 4 years
- Strong consistent growth in customer numbers
- Customer Service improvements
- Improved forecasting
- Improved Product Managment
by the numbers
- 15,000 SKU's
- 52,000 Customers
- 2 Online B2C Stores
- 8 Staff
- 0 Retail Stores
- Aus & NZ
- 2 Warehouses
- 35 Suppliers